FAQs
Where can I download my invoices?
If you are subscribed to a Business Plan, you can download your invoices from the Business Admin Panel. Login to the WeGoDoo Web App 1. Click on the dropdown trigger on the Top Right Corner 2. Click on Business Admin Panel 3. Click on Account & ...
Can I Upgrade or switch from Pro Plan to Business Plan
You have the option to upgrade from your Pro Plan to a Business Plan, and you won't lose any of your data in the process. Furthermore, any remaining balance from your Pro Plan subscription will be credited to your account on a pro rata basis. Go to ...
Do you have monthly or yearly billing plans / options?
Yes, we offer monthly and yearly billing options. For monthly billing, you will be charged every month for the service. For yearly billing, you will be charged once for the year and will have access to the service for the entire year. Yearly offers ...
Do you offer support?
Yes, We offer support through our online ticketing system. Moreover, you can also search for help articles and tutorials. Visit the Help Centre page for support at wegodoo.zohodesk.com You can also email us at support@wegodoo.com
Can I subscribe to Business Plan from the mobile app?
Currently, the Business Plan subscription can only be done through our website. It is not possible to subscribe to Business Plan via our mobile app. We apologize for any inconvenience and appreciate your understanding.
What is verification of tasks?
When creating a task in a shared list, you have the option to assign a list member in the "Verify by" field. This assigned user is responsible for verifying if the task is completed as intended after it has been finished. If the task is not completed ...
Can I add/remove users to my Business Plan in the middle of the billing cycle?
Of course, you can add more licenses at anytime during a billing period, and you can assign them to users as well. Your account will be charges a prorated amount based on the amount of time left in your billing cycle when a new license was added. ...
Which platform do you support?
WeGoDoo has an Andriod app, an iOS app, and can be accessed via a web browser. Your data syncs seamlessly across all your devices. We are working hard to add more platforms in the future.
Do you offer refund?
We do not offer any refunds for monthly payments. We grant refunds for annual subscriptions upon request within 30 days of subscribing. You can request a refund through our online ticketing system. Please email us on support@wegodoo.com for the same.
Can I cancel my plans anytime?
Yes, you have the ability to cancel your subscription at any time during the subscription period. It's important to note that your subscription will only come to an end after the current subscription period has finished. Once this happens, you'll ...
Do you offer free trials?
Get a 30-day free trial of our Pro plan for advanced features like audio messages, list sharing, and team collaboration. Or try our Business Plan for 30 days with even more features, including a team admin area and team billing. Please visit ...
Can I use WeGoDoo for free?
Yes, Wegodoo has a free plan but comes with few restrictions. If you require additional advanced options such as collaboration with others, sharing lists etc. you can always subscribe to a business plan or Pro plan. Please visit ...